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Stubborn Window

Hi, Im a new Apple MacBook Pro user. I opened a window in Safari and it will not close. The right x in the upper left hand corner of the screen is greyed out so I can't use it. I even tried to shut down the entire system, but I can't until I close that stubborn window in Safari. Can someone please give me direction on HOW DO I CLOSE THE STUBBORN WINDOW IN SAFARI?


Thank you

MacBook Pro 13″, macOS 11.5

Posted on Apr 4, 2022 10:20 AM

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Question marked as Best reply

Posted on Apr 4, 2022 11:20 AM

Go step by step and test.


1. Force Quit Safari, launch Safari holding the Shift key down.

    How to force an app to quit on your Mac - Apple Support

    About pop-up ads and windows in Safari - Apple Support


2. Startup in Safe Mode. 

   Start up your Mac in safe mode - Apple Support.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. Clear History

    Clear your browsing history in Safari on Mac - Apple Support

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks


4. If Safari doesn't open a webpage or isn’t working as expected

    If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


1 reply
Question marked as Best reply

Apr 4, 2022 11:20 AM in response to SDance53

Go step by step and test.


1. Force Quit Safari, launch Safari holding the Shift key down.

    How to force an app to quit on your Mac - Apple Support

    About pop-up ads and windows in Safari - Apple Support


2. Startup in Safe Mode. 

   Start up your Mac in safe mode - Apple Support.  

    Quote:

    It also does a basic check of your startup disk, similar to using First Aid in Disk Utility

    And it deletes some system caches, including font caches and 

    the kernel cache, which are automatically created again as needed.


3. Clear History

    Clear your browsing history in Safari on Mac - Apple Support

    Please read the article before clearing history, 

    this is like a low level resetting of Safari without affecting passwords and bookmarks


4. If Safari doesn't open a webpage or isn’t working as expected

    If Safari on Mac doesn't open a webpage or isn’t working as expected - Apple Support


Stubborn Window

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