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wi-fi/internet connection problems

iphone 13 mini - new - problems with wifi/internet not staying connected..why?


iPhone 13 mini, iOS 15

Posted on Apr 4, 2022 12:50 PM

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Question marked as Best reply

Posted on Apr 4, 2022 2:53 PM

If Wi-Fi will not connect

• Reset the router to factory settings (menu or paper clip)

• On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

• If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management


Here's some more steps you can try for Wi-Fi connection issues that may be helpful if your phone will not connect to WiFi

If your iPhone, iPad or iPod touch won't connect to a Wi-Fi network – Apple Support (UK)



1 reply
Question marked as Best reply

Apr 4, 2022 2:53 PM in response to Judi13

If Wi-Fi will not connect

• Reset the router to factory settings (menu or paper clip)

• On iphone Settings, General, Transfer iphone or reset, reset, reset network settings

• If you have a VPN you are strongly recommended to uninstall it and its profile in Settings, General, VPN and device management


Here's some more steps you can try for Wi-Fi connection issues that may be helpful if your phone will not connect to WiFi

If your iPhone, iPad or iPod touch won't connect to a Wi-Fi network – Apple Support (UK)



wi-fi/internet connection problems

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