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macos Monterey 12.3.1 chrome not working

I have recently updated to macOS Monterey 12.3.1 and my chrome browser is not getting any internet. I have tried reinstalling chrome, but no use. Please help me with with this issue.

MacBook Air 13″, macOS 12.3

Posted on Apr 4, 2022 8:45 PM

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28 replies

Apr 4, 2022 9:16 PM in response to madsadam107

Hey there!


Can you say if the the websites give an error message? Or if they just try to load but never complete?


One thing I always check in Chrome is the Extensions:


On the top menu, click Chrome > Preferences, then on the left column choose Extensions.


If you see any that you don’t need, didnt download intentionally, or indicate are unsafe, I’d remove them, and relaunch Chrome, that’s a good practice, hope that’s all that’s going on otherwise, does the same happen in Safari?


I

Apr 4, 2022 9:56 PM in response to madsadam107

Thanks for that info!


Can you check a few of your network settings?:


System Preferences > Network.


First, the network interfaces on the left column, such as WiFi, Ethernet, etc. do you have any type of VPN or security software? If so, I’d recommend as a step, removing it by clicking on it and clicking the “-“ below to remove it, then click “Apply” on the bottom right. Relaunch Chrome and test.


Otherwise, in those same Preferences, can you click “Advanced” on the bottom right, then click “Proxies”, if any other than the very bottom one are checked, I’d un-check it, click Okay, then again Apply and relaunch Chrome.


Another valid step would be to create a new network location:


On the top of those same Preferences by Location, click on the location and click Edit Locations, click on the “+” name the location, click Done then again Apply and relaunch Chrome.


Otherwise it’s possible all you need to do is delete and reinstall Chrome or even just clear the browser history, Chrome again and you may see a clear browsing history option, make sure to click All History then apply, and relaunch Chrome.


If it’s just a browser cache issue, I’d actually try that first, hope that helps!

Apr 5, 2022 8:30 PM in response to gamekingkyo

Hey there!


I think your issue is different than the original poster. In both cases however I think this may help.


I’ve found that just deleting Chrome may not be enough.


After deleting the application, open Finder, while holding Option on the keyboard, on the top menu select Go, then Library.


In the Library open Application Support. Delete, also, anything regarding Google or Chrome.


Then try reinstalling Chrome, hope that helps in either case.

Apr 6, 2022 10:43 PM in response to gamekingkyo

Sounds good, glad you figured it out! Just be careful, disabling SIP can put your device at risk, and isn’t recommended for anything that’s not absolutely necessary:


Apple Developer Documentation


Just be sure to re-enable it if, for whatever reason, you had to disable it. Interesting to know that Chrome wouldn’t work when disabled though. All the best!

Apr 15, 2022 11:17 AM in response to DiZoE

I have tried this and I am still not getting Chrome to work properly. It opens, and all I get is a big white box of a screen. I thought after the 10th time maybe it would work because when I opened Chrome I saw a blue "get started" box but then that's all that opens. If I hover the mouse over a certain part of the screen then it will sometimes show a part that I am hovering over but it's glitchy and doesn't always do it. I don't really know how to get to the system integrity protection stuff the OP talked about and not sure I want to mess with all of that. I really need the functionality of Chrome. Any other ideas? TIA

Apr 15, 2022 9:32 PM in response to whitlockfam

Hey Whitlockfam!


You did try the uninstall instructions I said earlier?


Here is a decent visual of what to do:


https://www.techbout.com/uninstall-chrome-mac-64979/


Otherwise, can you test in a new user account on your Mac? This may tell us if it’s an issue with Chrome itself, or if there is something in your user profile causing the issue.


Set up users, guests, and groups on Mac - Apple Support


Thanks!

macos Monterey 12.3.1 chrome not working

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