Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I was charged for an app that was supposed to be free and still no response

How do I get money back from an app that charged me

Posted on Apr 4, 2022 11:12 PM

Reply
Question marked as Best reply

Posted on Apr 4, 2022 11:13 PM

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


1 reply
Question marked as Best reply

Apr 4, 2022 11:13 PM in response to Samanthaduv71

Unknown Charge?

  1. App Purchase
    1. Curious about a Charge? --> If you see an 'itunes.com/bill' or an unfamiliar charge on your statement
    2. If you have an issue with an app on App Store or billing --> Request a refund for an App Store or iTunes Store
  2. Subscriptions
    1. You may view a subscription to an app --> See or cancel your subscriptions - Apple Support
    2. You can also request a refund for a recent renewal of an in-app subscription purchase 


I was charged for an app that was supposed to be free and still no response

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.