Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i want to unlocked my iPhone

i want to unlock my iPhone

iPhone XS Max

Posted on Apr 5, 2022 1:59 AM

Reply
Question marked as Best reply

Posted on Apr 5, 2022 7:56 AM

Have you forgotten your passcode?, 

(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode

How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)



2 replies
Question marked as Best reply

Apr 5, 2022 7:56 AM in response to Eve-21

Have you forgotten your passcode?, 

(< iOS 15.2) See this Apple article: If you forgot your iPhone passcode

If you forgot your iPhone passcode - Apple Support

 

(iOS 15.2 and newer) How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode

How to reset your iPhone, iPad or iPod touch if you've forgotten your passcode – Apple Support (UK)



Apr 5, 2022 8:22 AM in response to Eve-21

If you are seeing an Activation Lock, you need the Apple ID and password that was used when the device was first set up. If you don’t know that, you can’t remove the Activation Lock.


If this is a used device, the previous owner needs to go to https://www.icloud.com/find/ and erase the device, then remove it from their account. If they won't do that, the device is useless. Apple won't unlock it.


Turn off Activation Lock - Apple Support.   *


If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

i want to unlocked my iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.