Apple ID inactive

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Level 1

8 points

Apple ID inactive

I logged in to my MacBook Pro by creating apple id through my personal gmail address and was able to logged in to Apple store and update/ download applications. Second day when i switched on my computer there is an error message in the system preferences to update Apple ID setting. When i try to update system asking password and once I enter the PW there is an error message saying my Apple ID is inactive. Could not logged in or change the password since continuously receiving error message saying my apple ID is inactive.

MacBook Pro (2020 and later)

Posted on Apr 5, 2022 4:14 AM

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Answer 1

Top-ranking reply

Eric Root

Level 10

684,615 points

Apr 5, 2022 12:19 PM in response to OshanS

Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.

Apple ID - Official Apple Support. -

Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)

Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.

Apple Support schedule phone call. -

Apple on Twitter

From the Apple Support article below.

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

Security and your Apple ID - Apple Support. *

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Answer 2

Raicya

Level 10

209,067 points

Apr 5, 2022 4:27 AM in response to OshanS

See this Apple article: What to do after you change your Apple ID or password

What to do after you change your Apple ID or password - Apple Support

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Apple ID inactive

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