I usually manage to import my photos from iPhone 12 to my MacBook Pro.
But now it doesn´t work. It looks like this on my screen. I cannot chose import as you can see. What can I do to make it work?
iPhone 12, iOS 15
Hello HTWGY,
Welcome to Apple Support Communities!
If we understand your post correctly, you're unable to import your photos from your phone to your Mac. We're happy you stopped by.
Import to your Mac
Connect your iPhone, iPad, or iPod touch to your Mac with a USB cable.
Open the Photos app on your computer.
The Photos app shows an Import screen with all the photos and videos that are on your connected device. If the Import screen doesn't automatically appear, click the device's name in the Photos sidebar.
If asked, unlock your iOS or iPadOS device using your passcode. If you see a prompt on your iOS or iPadOS device asking you to Trust This Computer, tap Trust to continue.
Choose where you want to import your photos. Next to "Import to," you can choose an existing album or create a new one.
Select the photos you want to import and click Import Selected, or click Import All New Photos.
Wait for the process to finish, then disconnect your device from your Mac.
Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC
Let us know if you have any questions.
Thank you for using Apple Support Communities.
Take care!
How long has your iPhone been preparing the import?
Is your iPhone enabled as a cellular Hotspot? For some users it helped to turn off the cellular hotspot to speed up the "Preparing".
Also, it may not work, if your iPhone is syncing with iCloud Photos and the original image files are not on the iPhone but in iCloud.
import photos from iPhone to MacBookPro
