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harmony107 Author

Level 1

6 points

my iphone screen if frozen and i cant restart my iphone

my iphone is frozen and it wont respond i cant even restart my phone

iPhone XR, iOS 15

Posted on Apr 5, 2022 9:15 AM

Top-ranking reply

ProustGiulio

Level 10

208,590 points

Posted on Apr 5, 2022 9:22 AM

If you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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my iphone screen if frozen and i cant restart my iphone

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