15.4.1 Update

I recently got the new iPhone update and I was wondering why it did not give me the option to unlock with a mask.

Posted on Apr 5, 2022 11:12 AM

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ProustGiulio

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209,952 points

Posted on Apr 5, 2022 11:28 AM

On what iPhone model?

Bearing in mind that that feature is available only for iPhones 12 or 13 series running iOS 15.4 or later, if you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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Top-ranking reply

ProustGiulio

Level 10

209,952 points

Apr 5, 2022 11:28 AM in response to BWatson7

On what iPhone model?

Bearing in mind that that feature is available only for iPhones 12 or 13 series running iOS 15.4 or later, if you already tried (to no avail) all the steps provided in the support article that led you here, I suggest that you contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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Apr 5, 2022 11:27 AM in response to BWatson7

Face ID with a Mask:

Open Settings
Tap Face ID & Passcode
Enter password
Tap Face ID with a Mask to turn on

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