Locked iphone

Cannot use iPhone the lock symbol is on screen. I can’t go any further

iPhone 6, iOS 12

Posted on Apr 5, 2022 5:16 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2022 5:17 PM

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

1 reply
Question marked as Top-ranking reply

Apr 5, 2022 5:17 PM in response to Jkmkhkok

If your iPhone has iOS 15.2 or later installed, check out this link→How to reset your iPhone, iPad, or iPod touch when you forgot your passcode - Apple Support. Otherwise:

See this Apple support link→If you forgot the passcode on your iPhone, or your iPhone is disabled - Apple Support

Or watch this companion video ⬇️


After restoring the phone using one of the methods above you can restore your most recent backup.

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Locked iphone

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