I am unable to activate FaceTime and I message

Unable to activate FaceTime and iMessage

iPhone 11 Pro Max, iOS 13

Posted on Apr 5, 2022 5:43 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2022 11:48 AM

Hi VinodBist,


For the error while trying to activate iMessage and FaceTime, you may want to start by updating your iOS. You're a few updates behind. Back up using iCloud or your computer and go to Settings > General > Software Update.


If the issue continues, make sure you can send SMS messages (text messages). If you can't you should reach out to your wireless carrier to review your plan.


Check that your time and date are set correctly on iPhone.


Continue with the additional steps in If you can’t turn on or sign in to iMessage or FaceTime.



Regards.


1 reply
Question marked as Top-ranking reply

Apr 6, 2022 11:48 AM in response to VinodBist

Hi VinodBist,


For the error while trying to activate iMessage and FaceTime, you may want to start by updating your iOS. You're a few updates behind. Back up using iCloud or your computer and go to Settings > General > Software Update.


If the issue continues, make sure you can send SMS messages (text messages). If you can't you should reach out to your wireless carrier to review your plan.


Check that your time and date are set correctly on iPhone.


Continue with the additional steps in If you can’t turn on or sign in to iMessage or FaceTime.



Regards.


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I am unable to activate FaceTime and I message

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