Apple Repair didn't fix my AirPods, what can I do next?

i dropped my airpod pros off at the apple store for a repair because they kept disconnecting and glitching, when i put one in the other would pause. they said they would repair them and ship them back to me for free because of my warranty. i got them back today and they still have the exact same problem. what do i do



[Re-Titled by Moderator]


Posted on Apr 5, 2022 6:45 PM

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1 reply

Apr 5, 2022 6:50 PM in response to presli240

presli240 Said:

"Apple repair: i dropped my airpod pros off at the apple store for a repair because they kept disconnecting and glitching, when i put one in the other would pause. they said they would repair them and ship them back to me for free because of my warranty. i got them back today and they still have the exact same problem. what do i do"

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Troubleshooting AirPod Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:




B. Verify the Balance:

  1. Go to: Settings
  2. Tap: General
  3. Tap: Accessibility
  4. Scroll Down: to Hearing
  5. Adjust: the audio volume balance


C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support

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Apple Repair didn't fix my AirPods, what can I do next?

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