Apple Repair didn't fix my AirPods, what can I do next?

presli240 Said:

"Apple repair: i dropped my airpod pros off at the apple store for a repair because they kept disconnecting and glitching, when i put one in the other would pause. they said they would repair them and ship them back to me for free because of my warranty. i got them back today and they still have the exact same problem. what do i do"

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Troubleshooting AirPod Connectivity:

A Few Thoughts to Try:

A. Visit Apple Support links:

•  If your AirPods Won't Connect – Apple Support

• If your Left or Right AirPod isn't Working - Apple Support

• Connect and Use your AirPods and AirPods Pro – Apple Support

B. Verify the Balance:

1. Go to: Settings
2. Tap: General
3. Tap: Accessibility
4. Scroll Down: to Hearing
5. Adjust: the audio volume balance

C. Also, Clear Out Earwax:

How to Clean your AirPods and EarPods - Apple Support