You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 crashes and restarts every time I try and unlock it

I cannot access my phone without it crashing and restarting to loading screen. When I enter recovery mode, iTunes does not show my phone. My phone will not enter DFU

Posted on Apr 6, 2022 9:34 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2022 9:47 AM

Does it also persist when you do a forced restart without it plugged into a computer?


First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.


 If your iPhone won't turn on or is frozen - Apple Support


1 reply
Question marked as Top-ranking reply

Apr 6, 2022 9:47 AM in response to Sheltonator

Does it also persist when you do a forced restart without it plugged into a computer?


First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.


 If your iPhone won't turn on or is frozen - Apple Support


iPhone 12 crashes and restarts every time I try and unlock it

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.