You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

AirPods

So I got my AirPods about 2 days ago everything perfect until today the case hinge (metal part) was moving from side to side a little and then when I move it from side to side it makes a clicking noise as you can see in the pic below it kinda is crooked idk if all are like this

iPhone SE, iOS 15

Posted on Apr 6, 2022 4:19 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2022 11:58 PM

Hello Unkown26,


because that is a hinge, there has to be some play between the case and the lid. If it‘s too much travel, you might want to contact Apple for further assistance. https://support.apple.com/contact


Best regards,


dotec

2 replies

AirPods

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.