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Wandaclark Author

Level 1

0 points

Free apps

Why can’t I update apps which are free and it’s says billing information

Posted on Apr 7, 2022 3:18 AM

Best reply

Raicya

Level 10

208,383 points

Posted on Apr 7, 2022 7:19 AM

See -> If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

👉 You may need to have a payment method on file, even if the app you want to download is free.

Check which payment method you have on file and make sure it hasn't expired, been declined or failed.

See the following Apple articles:

Change, add or remove Apple ID payment methods

Change, add or remove Apple ID payment methods – Apple Support (UK)

Add money to your Apple ID balance

Add money to your Apple ID balance – Apple Support (UK)

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

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