You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can you please help me with unlocking my iphone

Can't unlock my iphone

Posted on Apr 7, 2022 3:44 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2022 4:56 AM

Has your phone been locked because of a wrong passcode for the Lock screen?

If so, erase it and set it up again, as explained in this article:

If you forgot your iPhone passcode - Apple Support


In case this is about the Activation Lock, Apple can only unlock the device, if you can show them proof of ownership:

Additional Support - Activation Lock


3 replies
Question marked as Top-ranking reply

Apr 7, 2022 4:56 AM in response to joana202

Has your phone been locked because of a wrong passcode for the Lock screen?

If so, erase it and set it up again, as explained in this article:

If you forgot your iPhone passcode - Apple Support


In case this is about the Activation Lock, Apple can only unlock the device, if you can show them proof of ownership:

Additional Support - Activation Lock


Can you please help me with unlocking my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.