Can you please help me with unlocking my iphone

Can't unlock my iphone

Posted on Apr 7, 2022 3:44 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Apr 7, 2022 4:56 AM

Has your phone been locked because of a wrong passcode for the Lock screen?

If so, erase it and set it up again, as explained in this article:

If you forgot your iPhone passcode - Apple Support


In case this is about the Activation Lock, Apple can only unlock the device, if you can show them proof of ownership:

Additional Support - Activation Lock


3 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Apr 7, 2022 4:56 AM in response to joana202

Has your phone been locked because of a wrong passcode for the Lock screen?

If so, erase it and set it up again, as explained in this article:

If you forgot your iPhone passcode - Apple Support


In case this is about the Activation Lock, Apple can only unlock the device, if you can show them proof of ownership:

Additional Support - Activation Lock


Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can you please help me with unlocking my iphone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.