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i reset my iPhone and I’ve been trying to sign into my gmail. After I put in my password it says that google sent a notification to my iPhone. And to open up the google app and there will be a notification. When I open up my google app nothing shows up. There is no prompt. It’s the only option I have to log in. I turned on notifications on in settings and tried logging in with a different iPhone and android. Still nothing. No prompts.
I ran into the same problem when replacing my iphone and macbook at the same time and this drove me crazy. Google prompt seems to rely on the device that the app was previously used on as 2FA method. So if you had a Google app on your phone, only that phone would get the prompt. Fortunately, I was able to view my gmail emails via the iphone's native mail app. However, I was unable to log into my Google account from the browser or Googles apps (gmail, docs, drive, maps, etc..). I was also unable to log into my gmail via Chrome or Safari on my new laptop. So all I could do was read emails, but not change any settings or even view emails anywhere else besides my iphone.
I ended up fixing this by accidentally downloading a 3rd party app on my macbook (from app store) called Mia for Gmail. While entering my gmail login credentials in Mia, it opened up a chrome browser window and asked me to login in from there. Amazingly, it worked! Mind you, it didn't work before when I tried logging in via chrome. So there must be something about the 3rd party login process that bypasses the Google prompt requirement. Considering the iPhone's native mail app and the Macbook's Mia 3rd party email client both were able to access my gmail (and whole google account for the latter), I suspect this has something do with non-Google owned apps having a different authentication process.
I have no idea if this will help anyone, but I figured I post my exact solution to this problem. Google is a horrible company.
I ran into the same problem when replacing my iphone and macbook at the same time and this drove me crazy. Google prompt seems to rely on the device that the app was previously used on as 2FA method. So if you had a Google app on your phone, only that phone would get the prompt. Fortunately, I was able to view my gmail emails via the iphone's native mail app. However, I was unable to log into my Google account from the browser or Googles apps (gmail, docs, drive, maps, etc..). I was also unable to log into my gmail via Chrome or Safari on my new laptop. So all I could do was read emails, but not change any settings or even view emails anywhere else besides my iphone.
I ended up fixing this by accidentally downloading a 3rd party app on my macbook (from app store) called Mia for Gmail. While entering my gmail login credentials in Mia, it opened up a chrome browser window and asked me to login in from there. Amazingly, it worked! Mind you, it didn't work before when I tried logging in via chrome. So there must be something about the 3rd party login process that bypasses the Google prompt requirement. Considering the iPhone's native mail app and the Macbook's Mia 3rd party email client both were able to access my gmail (and whole google account for the latter), I suspect this has something do with non-Google owned apps having a different authentication process.
I have no idea if this will help anyone, but I figured I post my exact solution to this problem. Google is a horrible company.
It is up to date. Still having no prompt.
Tomshady360,
One other thing that may be worth trying is to delete and then redownload the Google app.
After redownloading, try signing into your account again. If you still don't receive the notification, contact Google for assistance. You can see contact options for them here:
Cheers!
Hello Tomshady360,
Are both your iPhone and the Google app all up to date? You can update your iPhone using the steps below:
1. Back up your device using iCloud or your computer.
2. Plug your device into power and connect to the internet with Wi-Fi.
3. Go to Settings > General, then tap Software Update.
4. If you see two software update options available, choose the one that you want to install.
5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.
You can also find those steps here: Update your iPhone, iPad, or iPod touch
Additionally, you can follow this resource to update the Google app: How to manually update apps on your Apple device
Should that persist, you'll want to reach out to Google, since you are unable to sign in with multiple devices: Google Help They'd be in the best position to assist further with their particular services.
Take care.
Google prompt not showing up
