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Face ID is disabled

Face ID is blocked



[Re-Titled by Moderator]

Posted on Apr 7, 2022 12:44 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 7, 2022 12:54 PM

The Reference Article outlines about the only things to do:


"What to do next..


  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.."


Not sure what else to say; maybe schedule a Genius appointment or visit an AASP.

What the message means:


"Using diagnostics available in iOS 14.6 or later, Apple has detected an

issue with your TrueDepth camera that might cause it to not function

as expected. The TrueDepth camera contains lasers, which might be

disabled for safety reasons if the device malfunctions or is damaged...


..This won't prevent you from using your iPhone or iPad, but until your iPhone

or iPad is updated or serviced, you might not be able to use Face ID, Animoji,

Memoji, and some other features that use the front camera.."


2 replies
Question marked as Top-ranking reply

Apr 7, 2022 12:54 PM in response to kadidia128

The Reference Article outlines about the only things to do:


"What to do next..


  1. Update your iPhone or iPad to the latest version of iOS or iPadOS.
  2. If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.."


Not sure what else to say; maybe schedule a Genius appointment or visit an AASP.

What the message means:


"Using diagnostics available in iOS 14.6 or later, Apple has detected an

issue with your TrueDepth camera that might cause it to not function

as expected. The TrueDepth camera contains lasers, which might be

disabled for safety reasons if the device malfunctions or is damaged...


..This won't prevent you from using your iPhone or iPad, but until your iPhone

or iPad is updated or serviced, you might not be able to use Face ID, Animoji,

Memoji, and some other features that use the front camera.."


Face ID is disabled

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