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My iPhone XR Face ID still isn’t working after I’ve updated it. Has anyone found a resolution?

My Face ID still isn’t working after I’ve updated to most recent update. Is it really necessary to go to an apple store in order to fix it?

iPhone XR, iOS 15

Posted on Apr 7, 2022 2:09 PM

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Posted on Apr 7, 2022 2:12 PM

What was the result when you followed the guidance in the Related Article above your name on this page, that you were reading just before you posted here? If the Related Article doesn't answer your question please post back with more details about the issue and another user in this user-to-user forum will try to help.


Specifically, under What To Do Next:


If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.



3 replies
Question marked as Best reply

Apr 7, 2022 2:12 PM in response to sweb3

What was the result when you followed the guidance in the Related Article above your name on this page, that you were reading just before you posted here? If the Related Article doesn't answer your question please post back with more details about the issue and another user in this user-to-user forum will try to help.


Specifically, under What To Do Next:


If you still can't enroll your face or unlock your device with Face ID, take your device to an Apple Store or Apple Authorized Service Provider, or contact Apple Support about your iPhone or your iPad.



My iPhone XR Face ID still isn’t working after I’ve updated it. Has anyone found a resolution?

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