You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud storage

Sorry this has been asked 1000x

my iCloud storage says 3.8 used out of 5 but still won’t back up ‘back up storage full’

I have deleted photos messages games etc not sure what to do next

iPhone 7, iOS 14

Posted on Apr 7, 2022 4:48 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2022 12:09 PM

Hey JimmyJuly1962,


It sounds like you have a little over a GB of space available but your backup can't be created. In this case, check to see how big your next backup is.


"Check your iCloud storage and Next Backup Size in iOS or iPadOS

  1. Go to Settings > [your name].
  2. Tap iCloud. The amount of iCloud storage that you've used is listed at the top. Learn more.
  3. Tap Manage Storage.
  4. Tap Backups, then tap the device you're using. Next Backup Size is listed under Last Backup and Backup Size."


If your next backup size is less than the available storage, continue with the other steps in If you can't back up to iCloud.


Have a great day!


1 reply
Question marked as Top-ranking reply

Apr 8, 2022 12:09 PM in response to JimmyJuly1962

Hey JimmyJuly1962,


It sounds like you have a little over a GB of space available but your backup can't be created. In this case, check to see how big your next backup is.


"Check your iCloud storage and Next Backup Size in iOS or iPadOS

  1. Go to Settings > [your name].
  2. Tap iCloud. The amount of iCloud storage that you've used is listed at the top. Learn more.
  3. Tap Manage Storage.
  4. Tap Backups, then tap the device you're using. Next Backup Size is listed under Last Backup and Backup Size."


If your next backup size is less than the available storage, continue with the other steps in If you can't back up to iCloud.


Have a great day!


iCloud storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.