So my iPhone 13 won’t charge (and it will also not drain battery) if I put the usb-c end of the charging cable into the charger first, then the lightning end into the phone, but it will charge if I plug the lightning into the phone first, then the usb-c end of the cable into the charger. Anyone has any idea what can cause this? Thank you in advance!
Greetings, OlPeter.
Start by ensuring that you are using a certified Lightning accessory:
“Identify counterfeit or uncertified Lightning connector accessoriesApple recommends using only accessories that Apple has certified and that come with the MFi badge. Learn about the issues that counterfeit or uncertified Lightning accessories can cause and how to identify these accessories.
If you use a counterfeit or uncertified Lightning accessory, you could see these issues:Your iOS device could become damagedThe cable might be easily damagedThe connector end might fall off, get very hot, or might not fit properly into your deviceYou might not be able to sync or charge your deviceCompare packaging and writing on the cableTo identify counterfeit or uncertified cables and accessories, look carefully at the accessory's packaging and at the accessory itself. Certified third-party accessories have the MFi badge on their packaging:
Some accessories might have a previous version of the MFi badge:
An Apple Lightning to USB cable has "Designed by Apple in California" and either "Assembled in China," "Assembled in Vietnam," or "Indústria Brasileira" on the cable about seven inches from the USB connector. You'll see a 12-digit serial number at the end of this text.
Compare connectors and laser etchingsYou can use the Lightning connector, USB connector, and laser etchings to identify counterfeit or uncertified Lightning accessories. Compare the images below of certified Apple accessories and counterfeit or uncertified Lightning accessories. These are only a few counterfeit products. There are others.Lightning to USB cable, Lightning-connector endHere are examples of the Lightning-connector end of the Lightning to USB cable. The first three are Apple branded, the others are counterfeit or uncertified.Apple-branded Lightning to USB cable
Single pieceSmoothRounded, smooth, gold- or silver-colored contacts 
Width and length of Apple boot is consistent (7.7 mm x 12 mm)
Gray/metallic faceplate insertCounterfeit or uncertified Lightning to USB cable
More than one pieceRough or inconsistent finishSquared contacts with an uneven surface 
Varying width, length, or thickness
White or black faceplate insert
Lightning to USB cable, USB-connector endHere are examples of the USB-connector end of the Lightning to USB cable. The first four are Apple branded, the next set are counterfeit or uncertified.Apple-branded Lightning to USB cable
Interlocks on USB shell are trapezoidalInterlocks are equally spaced from edge 
USB contacts are gold-plated 
USB surface is smooth and consistentSurface of USB shell is flat 
Surface of the insulator for the USB connection is uniform and flatCounterfeit Lightning to USB cable
USB shell interlocks have right anglesInterlocks are inconsistently spaced
USB contacts are silver-plated 
USB surface is rough or grainySurface of USB shell has a detent or retaining divot 
Insulator for USB connection has notches or indents
Lightning to 30-pin AdapterHere are examples of the Lightning to 30-pin Adapter. The first is Apple branded, the others are counterfeit.Apple-branded Lightning to 30-pin Adapter
Icon for 30-pin dock connection is laser-etched and clearThe connection between adapter body and Lightning connector is flushCounterfeit Lightning to 30-pin Adapter
Blurry or missing laser etchingStep-down or large notch between adapter body and Lightning connectorDifferences in the appearance of the Lightning connector
Lightning to Micro USB AdapterHere are examples of the Lightning to Micro USB Adapter. The first is Apple branded, the others are counterfeit or uncertified.
Apple-branded Lightning to Micro USB Adapter
Laser-etched USB symbolThe connection between adapter body and Lightning connector is flushCounterfeit Lightning to Micro USB Adapter
Embossed or missing USB symbolStep-down or large notch between adapter body and Lightning connectorDifferences in the appearance of the Lightning connector” Identify counterfeit or uncertified Lightning connector accessories
If the issue continues, check out these steps: If your iPhone or iPod touch won't charge
We hope this helps!
Sincerely.
Greetings, OlPeter.
Start by ensuring that you are using a certified Lightning accessory:
“Identify counterfeit or uncertified Lightning connector accessoriesApple recommends using only accessories that Apple has certified and that come with the MFi badge. Learn about the issues that counterfeit or uncertified Lightning accessories can cause and how to identify these accessories.
If you use a counterfeit or uncertified Lightning accessory, you could see these issues:Your iOS device could become damagedThe cable might be easily damagedThe connector end might fall off, get very hot, or might not fit properly into your deviceYou might not be able to sync or charge your deviceCompare packaging and writing on the cableTo identify counterfeit or uncertified cables and accessories, look carefully at the accessory's packaging and at the accessory itself. Certified third-party accessories have the MFi badge on their packaging: Some accessories might have a previous version of the MFi badge: An Apple Lightning to USB cable has "Designed by Apple in California" and either "Assembled in China," "Assembled in Vietnam," or "Indústria Brasileira" on the cable about seven inches from the USB connector. You'll see a 12-digit serial number at the end of this text.Compare connectors and laser etchingsYou can use the Lightning connector, USB connector, and laser etchings to identify counterfeit or uncertified Lightning accessories. Compare the images below of certified Apple accessories and counterfeit or uncertified Lightning accessories. These are only a few counterfeit products. There are others.Lightning to USB cable, Lightning-connector endHere are examples of the Lightning-connector end of the Lightning to USB cable. The first three are Apple branded, the others are counterfeit or uncertified.Apple-branded Lightning to USB cableSingle pieceSmoothRounded, smooth, gold- or silver-colored contacts Width and length of Apple boot is consistent (7.7 mm x 12 mm)
Gray/metallic faceplate insertCounterfeit or uncertified Lightning to USB cableMore than one pieceRough or inconsistent finishSquared contacts with an uneven surface Varying width, length, or thickness
White or black faceplate insert
Lightning to USB cable, USB-connector endHere are examples of the USB-connector end of the Lightning to USB cable. The first four are Apple branded, the next set are counterfeit or uncertified.Apple-branded Lightning to USB cableInterlocks on USB shell are trapezoidalInterlocks are equally spaced from edge USB contacts are gold-plated USB surface is smooth and consistentSurface of USB shell is flat Surface of the insulator for the USB connection is uniform and flatCounterfeit Lightning to USB cable USB shell interlocks have right anglesInterlocks are inconsistently spaced
USB contacts are silver-plated USB surface is rough or grainySurface of USB shell has a detent or retaining divot Insulator for USB connection has notches or indents
Lightning to 30-pin AdapterHere are examples of the Lightning to 30-pin Adapter. The first is Apple branded, the others are counterfeit.Apple-branded Lightning to 30-pin AdapterIcon for 30-pin dock connection is laser-etched and clearThe connection between adapter body and Lightning connector is flushCounterfeit Lightning to 30-pin Adapter Blurry or missing laser etchingStep-down or large notch between adapter body and Lightning connectorDifferences in the appearance of the Lightning connector
Lightning to Micro USB AdapterHere are examples of the Lightning to Micro USB Adapter. The first is Apple branded, the others are counterfeit or uncertified.
Apple-branded Lightning to Micro USB AdapterLaser-etched USB symbolThe connection between adapter body and Lightning connector is flushCounterfeit Lightning to Micro USB Adapter Embossed or missing USB symbolStep-down or large notch between adapter body and Lightning connectorDifferences in the appearance of the Lightning connector” Identify counterfeit or uncertified Lightning connector accessories
If the issue continues, check out these steps: If your iPhone or iPod touch won't charge
We hope this helps!
Sincerely.
Thank you very much for writing this detailed description! Now I know everything about these chargers! Thank you, really!
My iphone will only charge in a certain way
