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delete old iPad

I have an apple iPad 2. I know, old. but in the days i gave it to my parents to play card games on etc. They never really used it and gave it back to me. Problem being that they logged in their apple account but don't have any data like passwords etc. also they don't have the device anymore where the code would/could be send to. I JUST WANT TO WHIPE IT AND RECONNECT IT TO MY ACCOUNT.

Who has ideas on how i can do that?

iPad 2

Posted on Apr 8, 2022 1:56 AM

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Question marked as Top-ranking reply

Posted on Apr 8, 2022 1:11 PM

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

1 reply
Question marked as Top-ranking reply

Apr 8, 2022 1:11 PM in response to alexfromköln

If you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -

delete old iPad

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