Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple’s new MacBook Pro features the incredibly powerful M4 family of chips and ushers in a new era with Apple Intelligence. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hard resetting failed

Hello, what can I do to my Mac, it keeps showing a flashing question marked folder when booting, even when I hard reset it. No command Really works on it except (Power button and opt +R )

What do you think has happened to it please?

MacBook, OS X 10.11

Posted on Apr 8, 2022 1:14 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 8, 2022 2:51 AM

Sounds like your erase and reinstall OS operation ("hard reset"? ) failed. If your Mac starts up to a question mark - Apple Support (IN)


1 reply

Hard resetting failed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.