Insufficient information to reset security questions

Who do I contact to reset security questions? Keep on getting statement indicating insufficient information.

Windows, Windows 10

Posted on Apr 8, 2022 5:45 AM

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Question marked as Top-ranking reply

Posted on Apr 8, 2022 5:53 AM

See this Apple article: If you forgot the answers to your Apple ID security questions

If you forgot the answers to your Apple ID security questions - Apple Support


See also -> Security and your Apple ID

Security and your Apple ID – Apple Support (UK)


2 replies

Apr 8, 2022 11:36 AM in response to safaris2137

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *


Based on multiple posts I have read, they will not help you recover the answers to your security questions.



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Insufficient information to reset security questions

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