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I have the latest version of iTunes but my phone won't update

I have the latest version of iTunes but my phone won't update.

iPhone SE, iOS 13

Posted on Apr 8, 2022 6:28 AM

Reply
Question marked as Best reply

Posted on Apr 8, 2022 6:42 AM

No, perhaps your PC is still running Windows 7, and that version cannot support more recent iTunes versions.

On my Windows 10 PC, the current version of iTunes is 12.12.3.5.


That said, since your SE is still running a very old iOS version (so that you need a computer to update your device), I suggest that you "borrow" a more recent computer from friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider.

Regards

Giulio

3 replies
Question marked as Best reply

Apr 8, 2022 6:42 AM in response to BitterPlagueRat

No, perhaps your PC is still running Windows 7, and that version cannot support more recent iTunes versions.

On my Windows 10 PC, the current version of iTunes is 12.12.3.5.


That said, since your SE is still running a very old iOS version (so that you need a computer to update your device), I suggest that you "borrow" a more recent computer from friends/relatives/neighbors or ask for help at an Apple Store or Authorized Service Provider.

Regards

Giulio

I have the latest version of iTunes but my phone won't update

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