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No notification sound

Why don’t I get notification sound when I get a new message?

Posted on Apr 8, 2022 7:52 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2022 10:30 AM

Hello TDog7130,


There are a few things you'll want to check when you stop receiving notification sounds. First, check your notification settings to ensure notifications are allowed and Banner is enabled. Settings > Notifications > Messages will be where to check. You'll also want to make sure "Deliver Quietly" isn't enabled.


Next, check to see if your iPhone is muted: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Lastly, restart your iPhone and install any available software update which will help if this is software related. You can update in Settings > General > Software Update.


All the best.

2 replies
Question marked as Top-ranking reply

Apr 9, 2022 10:30 AM in response to TDog7130

Hello TDog7130,


There are a few things you'll want to check when you stop receiving notification sounds. First, check your notification settings to ensure notifications are allowed and Banner is enabled. Settings > Notifications > Messages will be where to check. You'll also want to make sure "Deliver Quietly" isn't enabled.


Next, check to see if your iPhone is muted: How to put your iPhone on vibrate, ring, or silent mode - Apple Support


Lastly, restart your iPhone and install any available software update which will help if this is software related. You can update in Settings > General > Software Update.


All the best.

No notification sound

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