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Level 1

3 points

I can not add a new payment card for my iCloud account

I can not add or delete payment cards, in settings, running 15.4.1 version software

[Re-Titled by Moderator]

iPhone 11, iOS 14

Posted on Apr 8, 2022 8:49 AM

Top-ranking reply

Level 10

91,365 points

Posted on Apr 8, 2022 3:44 PM

You first need to sort out why you cannot add a new payment card.

Reasons your payment card may be declined are:

1. Account suspended for suspected fraud.

2. Address in your iTunes account does not match exactly the billing address for the card

3. Error in credit card number

4. Insufficient balance or you still owe money on a subscription

5. The card was not issued in the country of the iTunes store

6. Wrong expiration date

7. Wrong security (CVV) code

8. You are connected through a VPN provider that makes iTunes think you live elsewhere - uninstall VPN

9. You live in Russian Federation or Eastern parts of Ukraine

When that is sorted out you can delete the old card.

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