My iPhone 6's Wifi and Bluetooth are greyed out. When I try to reset, it freezes and I have to restart settings. When I restore it through iTunes, it gives me error 4010. How do I restore it?
[Re-Titled by Moderator]
iPhone 6, iOS 12
If both Wi-Fi and Bluetooth are greyed out that indicates that the radio chip in the phone has failed. This is an unrecoverable hardware failure; the only way Apple will fix it is to replaced the phone for their standard repair fee→Apple - Support - Service Answer Center
You may be able to find an independent service shop who can replace the chip, but it sounds like there are other problems with your phone also.
If both Wi-Fi and Bluetooth are greyed out that indicates that the radio chip in the phone has failed. This is an unrecoverable hardware failure; the only way Apple will fix it is to replaced the phone for their standard repair fee→Apple - Support - Service Answer Center
You may be able to find an independent service shop who can replace the chip, but it sounds like there are other problems with your phone also.
See this Apple article: If you see an error when you update or restore your iPhone, iPad, or iPod
If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support (SG)
Guess you use a Windows PC, if so check als the AV & Firewall on the PC.
Disable your AV & Firewalls temporarily while you restore & update your apple device.
Itsqueenk wrote: "my iPhone 6 Plus WiFi and Bluetooth is grey as well and it’s affecting my other apps, my phone has stopped ringing out..."
Itsqueenk ~ Does your iPhone 6 Plus still have its original 7½ year-old battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health
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IRMMZ1 ~ Does your iPhone 6 still have its original battery?
And what's the Maximum Capacity % here?...
Settings > Battery > Battery Health
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IRMMZ1 wrote: "No, but it was changed at the apple store. It is at 93% health."
IRMMZ1 ~ As the battery appears to be normal, for more help with the issue...
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my iPhone 6 Plus WiFi and Bluetooth is grey as well and it’s affecting my other apps, my phone has stopped ringing out since the issues started, i wanted to factory reset in the settings but it’s freezes everything kindly help me as I am frustrated
AFAIK, error 4010 is not a known update error code. Are you sure it wasn't error code 4000?
No, it does give me error 4010 when I try to restore.
And I used recovery mode to try and restore.
No, but it was changed at the apple store. It is at 93% health.
My iPhone 6's Wifi and Bluetooth are greyed out
