recently i ordered an apple iPhone 13 pro expecting that to be shipped from Manila, Philippines. But I found out later that it is being shipped from Singapore to Cebu, with the given DHL tracking number the status of shipment is on hold for past 6 days. I just wanted to know if it is a matter to worry or need to give some time to see the changes? I am assuming it is getting delayed due to COVID issues.
iPhone 13 Pro
Hi YvesChesterYbanez,
We see you have a question about a shipping delay. For assistance with this, your best bet will be to contact the carrier service for more information about the hold you're seeing.
Kind regards.
Its being on hold for 10 days.. so what i did is to email the customer service of the courier nor the managing director. They can help really…
Hi can i ask if you received the item already? Whats the latest update? I ordered mine also and still on hold.
As of today Apr 20., forwarded to delivery.. hopefully its on the way to my shipping address…
Hi! Can i ask the email? Just want to check my items. Thank you!
Here’s the email address mnl.customercare@dhl.com or you can check at DHL website, they have 3 options to contact the customer service.
Hi! Was it delivered to you already?
What was the estimated time of arrival prior to receiving your Apple product? Thanks!
Not yet… but hopefully next week..
ETA April 29…
Hi! Have you received it already?
DHL Shipment On Hold
