I have a gmail email since I only use it for apple tv+. I want to change the password. It is trying to send it to a recovery email that might look right. It never comes. NO, I have NO problem with my email client. WHY IS THIS SO HARD TO DO? JUST A RUNAROUND. THIS SHOULD BE EASY.
ANYONE? THANKS, SAM
You are welcome.
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
You are welcome.
Contact Apple ID Support for assistance. See the Apple Support articles below for contact information.
Apple ID - Official Apple Support. -
Contact Apple for help with Apple ID account security - Apple Support. * (Link doesn’t always load)
Get Support - Work through the screens to get a chat option. You may have to pick a slightly different problem.
Apple Support schedule phone call. -
From the Apple Support article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
See if anything in Section 3 helps.
Apple ID - Password/Security Questions verification e-mail not received. *
Thank you, but I have read Everything on this subject, Before I posted. In some of those instructions, it says it might give you several options on how to do it, but there is only one option that comes up for me after I enter my email, and that is to get an email to your recovery email, which like I said looks like it may be right, but never comes. It is a comcast email and even though I use an email client (WLM which works fine), I also went onto the xfinity webmail to make sure and it was not there, not even in the spam folder. So it is all so silly...APPLE...LOL. I don't have a Mac and I have an Android...LOL...Thanks for the suggestion.
NEXT?
Thanks again. I came here first because it seemed to be a pain to try and "get someone from apple". I should say that the only Apple product I ever had was an IPAD, which is when I made the acct back in, say 2010, so I don't know what happened then. I recently got Apple TV+ with my T-Mobile subscription and I signed up with the userid/pw I used with the IPAD (for the App Store), which did work. So there you go. I guess I will have to do some (a lot) of "hunting". Oh well. Have a nice day and be safe!
You are welcome. I hope you have a nice day.
recovery email not working
