Transferring Words with Friends

Contact the app developer, this is not an Apple product.

How to contact an app developer - Apple Support

JaneVWim Said:

"Transferring Words with Friends: I’m trying to transfer my existing game to my new phone - currently it’s been reset to nothing?"

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Troubleshooting Transferring Apps:

It might go by device. This would be a matter of licensing. So, make sure that the app is not restricted to one device. Also, be certain you are logged in to the same Apple ID on the iPhone.