Newsroom Update

Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store not working helpp

my App Store is not working please help!!

iPhone 11, iOS 15

Posted on Apr 9, 2022 11:47 PM

Reply
Question marked as Best reply

Posted on Apr 10, 2022 8:25 PM

Hi Marvinalo,

Welcome to the Apple Community.


Wondering what you have tired, and if you received an error message that might point to the answer.


You may need to log-in with your Apple ID,

and

(for the first time you use the App Store) have a payment method in your Apple ID account,( even if you choose free apps).,


Apple support have articles online that might help.


If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support


If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


All the best :-)


1 reply
Question marked as Best reply

Apr 10, 2022 8:25 PM in response to Marvinjalo

Hi Marvinalo,

Welcome to the Apple Community.


Wondering what you have tired, and if you received an error message that might point to the answer.


You may need to log-in with your Apple ID,

and

(for the first time you use the App Store) have a payment method in your Apple ID account,( even if you choose free apps).,


Apple support have articles online that might help.


If you can't open the App Store or iTunes Store, buy content, or edit payment information - Apple Support


If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


All the best :-)


App Store not working helpp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.