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I am trying to update my iPhone to the newest version from 12.3 and I’m getting an unknown error while installing the update msg after it downloads and is trying to verify/install the update on the phone. I’ve tried prob 15 times now and it just says to try again later. Any ideas why this is happening?
iPhone SE
1.
You need about 7 GB device storage.
Try to free up iPhone device storage see this Apple articles below:
If you need more space for an update on your iPhone, iPad, or iPod touch
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
How to check the storage on your iPhone, iPad and iPod touch
How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)
Clear Other storage on your iPhone or iPad
Clear Other storage on your iPhone or iPad - Apple Support
What's the difference between device storage and iCloud storage?
What's the difference between device storage and iCloud storage? - Apple Support
2.
Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
3.
Check also the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
4.
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
5.
If they are On, turn Off Hotspot & VPN.
1.
You need about 7 GB device storage.
Try to free up iPhone device storage see this Apple articles below:
If you need more space for an update on your iPhone, iPad, or iPod touch
If you need more space for an update on your iPhone, iPad, or iPod touch - Apple Support
How to check the storage on your iPhone, iPad and iPod touch
How to check the storage on your iPhone, iPad and iPod touch – Apple Support (UK)
Clear Other storage on your iPhone or iPad
Clear Other storage on your iPhone or iPad - Apple Support
What's the difference between device storage and iCloud storage?
What's the difference between device storage and iCloud storage? - Apple Support
2.
Check the range of the mobile network, see this Apple article: If you see No Service or Searching on your iPhone or iPad
If you see No Service or Searching on your iPhone or iPad - Apple Support
3.
Check also the Wi-Fi network, see the following Apple articles:
Connect to Wi-Fi on your iPhone, iPad, or iPod touch
Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network
If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support
4.
If your iPhone, iPad or iPod touch won’t update
If your iPhone, iPad, or iPod touch won't update - Apple Support
You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC
Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)
If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder
Update your iPhone, iPad, or iPod touch with the Finder - Apple Support
5.
If they are On, turn Off Hotspot & VPN.
It’s running wont allow me to even download half the apps I usually run because it’s too old so it’s somewhat frustrating.
You may need to have a payment method on file, even if the app you want to download is free.
See this Apple article: If you can’t download or update apps on your iPhone or iPad
If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)
I just can’t get it to update the phone for some reason
Have you read point 4 in my post?
Try it.
I am showing a total used of 8.8 of 16 GB at this time. When I download it it says it needs a total of around 5.4(or something right around there) free space to work. My WiFi seems to be running fine and is connected and my cellular signal also seems to be working and strong. I am just borrowing this phone until I get the screen fixed on my XR but the iOS 12.3 It’s running wont allow me to even download half the apps I usually run because it’s too old so it’s somewhat frustrating. It downloads the update just fine it just throws the unknown error right before it installs it on the phone. I got this phone from my ex wife who said some guy had given it to her to use a while back. I’m wondering if it’s been jail broken or something like that and that’s what’s preventing me from installing the new update?
After I download it I can actually go into the storage on the phone and see the download and the the 5.4GB that it is using are shown as being used I just can’t get it to update the phone for some reason but it is in the phone.
Unknown error while installing the update
