How to reset the whole imac
How do you get into the “Apple” account or the “other” account on the start up menu? I’ve already tried to go the the Recovery screen and erase utilities but it doesn’t reset the whole computer
How do you get into the “Apple” account or the “other” account on the start up menu? I’ve already tried to go the the Recovery screen and erase utilities but it doesn’t reset the whole computer
Use Disk Utility to erase an Intel-based Mac as per Apple Support
How to reinstall macOS also as per Apple Support
OR below
Scorched Earth Method
This method will WIPE ALL Data and there is No Recovery - Period.
To perform this action will require booting from a Bootable Installer.
This will have to be performed from a Qualifying Computer to run the version of macOS to be made on the Bootable Installer. Example : Bootable Installer of Big Sur would have to be done on a computer that Qualifies to run Big Sur.
Notation: If the computer being used to perform this action is Too New or Too Old to qualify to run the version of macOS - this computer can not be used.
Once that is done read on for preparing the Destination computer >> Only works on Intel Based Apple Computers.
Extra Special Notation regarding the Touch ID equipped Apple Computer.
About Startup Security Utility and Must Enable from Recovery Mode the ability to boot from External Drive Before Attempting
1 - Shutdown computer and disconnect all external drive Except the newly created Bootable Installer.
2- Restart and immediately hold the OPTION key until the Startup Manager appears and choose the USB Drive.
3 - It will present options >> Disk Utilities >> View >> View ALL attached Drives.
4 - Choose the Upper Most Drive ( not the volumes indented and list below ).
5 - The drive normally is called Apple Media or Apple SSD - that is the drive to Erase and format as APFS with the GUID Partition Map. This applies to macOS 10.14 Mojave and above.
5A - Formatting for macOS 10.13 High Sierra and below requires HFS Journaled with the GUID Partition Map
6 - Once that is done >> backup out of Disk Utilities and choose install macOS.
7 - Follow the prompts and it may automatically reboot several time.
8 - Upon a final reboot - Setup Assist will present with the newer version of macOS.
you can follow the steps in this apple support article: What to do before you sell, give away, or trade in your Mac - Apple Support
How to reset the whole imac