my iPad will not turn on or off
my iPad is stuck on black screen and white apple logo it will not turn on or off
iPad Air 2, iPadOS 15
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my iPad is stuck on black screen and white apple logo it will not turn on or off
iPad Air 2, iPadOS 15
No problem. Let's make absolutely certain you did the following:
Press and hold BOTH the home (round button on the front of your iPad) and the power button at the SAME time. Keep holding them for several seconds until the screen goes black and KEEP HOLDING until the Apple Logo appears, then let go of both buttons. When people try this process, they almost always don't hold the two buttons in long enough.
If this won't work for you, the next step is to schedule and appointment at your Apple Store Genius Bar and let Apple help you.
No problem. Let's make absolutely certain you did the following:
Press and hold BOTH the home (round button on the front of your iPad) and the power button at the SAME time. Keep holding them for several seconds until the screen goes black and KEEP HOLDING until the Apple Logo appears, then let go of both buttons. When people try this process, they almost always don't hold the two buttons in long enough.
If this won't work for you, the next step is to schedule and appointment at your Apple Store Genius Bar and let Apple help you.
you were right might be I was not holding power and home button long enough it worked this time and iPad is restored.same thing happened last week it worked for a day and stopped again hope this time it stays working.
I cannot thank you enough.you made a grandfather of 83 very happy
thank you thank you thank you many many times
You tried every solution offered in the Related Article Link at the top of this page, which brought you here?
yes
yes
Since you marked my question as solved, should I assume then that one of the solutions solved it for you?
sorry I screwed up. I am age 83 still learning no my iPad is still not working problem not turning on or off
black screen with white apple logo.
I have tried everything no result
You are very welcome and I'm glad I was able to help you. I too hope things continue working well for you, but if you need us, don't hesitate to come back.
thank you my friend for your helping words.
I just got up and iPad is back to same tricks again as restore sign is back again
should I restore or give up
I'd restore. Keep in mind iPad Air 2 was released in 2014, so it's an 8 year old device, which is likely on its last legs.
thank you my friend I will restore once more and if it acts up again I will give up and manage with laptop and iphone
thank you again for helping
You're welcome and good luck!
I was thinking Hope you don't mind me asking
should my question should be
why my iPad Air 2 keeps on asking me to restore again and agin and again
I can't answer that question. It should likely be seen at the Apple Genius Bar for evaluation, if possible.
my iPad will not turn on or off