I have tried to reset my apple password and the response I receive is that my Apple ID is either not valid or not supported

I am trying to update an app and my apple id was not working. I changed my apple id and it continues to not work after several attempts. Now the message I received says my apple id has been loc

ked for security reasons. How do I unlock it?

iPhone XS, iOS 15

Posted on Apr 10, 2022 11:14 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 10, 2022 11:21 AM

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

2 replies
Question marked as Top-ranking reply

Apr 10, 2022 11:21 AM in response to LLE15

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.   -


Contact Apple for help with Apple ID account security - Apple Support.  *   (Link doesn’t always load)  


Get Support      -    Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call.   -


Apple on Twitter        


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      *

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I have tried to reset my apple password and the response I receive is that my Apple ID is either not valid or not supported

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