Face ID has been disabled
plz unlock my face lock ID . Kindly do helpfull.
iPhone 11 Pro Max, iOS 15
User profile for user:
Soosie_J215
User level:
Community Specialist
Hello shankar170,
Thanks for your post to Apple Support Communities. We have several steps that should help with your Face ID showing disabled. We always first recommend to make sure your iPhone is fully updated. The current iOS version is 15.4.1.
Update your iPhone, iPad, or iPod touch
Go to Settings > General > Software Update. We also note you have Low Power Mode enabled. We would suggest disabling that, restarting, then trying Face ID again. Also make sure to remove any screen protectors or cases that may be obstructing the TrueDepth camera.
Tap on Settings > Battery then toggle off Low Power Mode. Finally, if all those steps still haven't allowed you to set up Face ID on your iPhone, it may need service. You can find locations near you with this link:
We recommend making sure your device is ready for service should you need to go in:
Get your iPhone, iPad, or iPod touch ready for service
Lastly, you can also contact our support teams for additional help. You can reach them here:
You can also find our phone number for your region at this link:
Contact Apple for support and service
All the best.