Keys

How old are the keyboards? If wireless, do they have new batteries or fully charged ones? What do you mean by "Need unlock keys".

Keyboards are very simple devices compared to a Mac. If they fail, you replace them, as the cost to repair will likely be greater than the cost of a new one.

Please be more descriptive of "Getting partial light on screen". Keyboards don't put a light on the screen.

JRAZ20 wrote:

key boards not responding? Getting partial light on screen. Need unlock keys

Please give specifics about which keys are not working right If 789uiojkl only, try pressing option key 5 times.

Scottsdale Fashion Square - Apple Store - Apple

Writing an effective Apple Support Communities question

Is this a New Issue ? If Yes, what exactly changed on this computer ?

Is this an Old Issue ? If Yes, what actions has the user taken to fix this issue ?

Reliable , accurate, details and context will really help to pinpoint a possible solution.

Geez - magic :-)

Have to add to bag of tricks.

Nobody in these forums has anything to do with stores or appointments. You have to contact them directly yourself.