Unable to complete billing information form
when I try to download an app it goes to my billing information and does a loop over and over again what should I do
[Re-Titled by Moderator]
iPhone 11, iOS 15
Apple Event: May 7th at 7 am PT
when I try to download an app it goes to my billing information and does a loop over and over again what should I do
[Re-Titled by Moderator]
iPhone 11, iOS 15
You may need to have a payment method on file, even if the app you want to download is free. Check which payment method you have on file
Sign in to your Apple ID account page and edit your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
See also the following Apple articles:
Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
Add money to your Apple ID balance
Add money to your Apple ID balance – Apple Support (UK)
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
You may need to have a payment method on file, even if the app you want to download is free. Check which payment method you have on file
Sign in to your Apple ID account page and edit your Apple ID details.
On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method.
See also the following Apple articles:
Change, add or remove Apple ID payment methods
Change, add or remove Apple ID payment methods – Apple Support (UK)
Add money to your Apple ID balance
Add money to your Apple ID balance – Apple Support (UK)
Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
Unable to complete billing information form