You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Lost iCloud photos

I recently completed uploading photos on my iPhone to my iCloud. After the upload, I lost some of my photos and videos in my icloud account.

iPhone 7 Plus

Posted on Apr 11, 2022 8:57 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 11, 2022 9:09 PM

JMcCova Said:

"Lost iCloud photos: I recently completed uploading photos on my iPhone to my iCloud. After the upload, I lost some of my photos and videos in my icloud account."

-------


Troubleshooting Lost Photos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way is is.


Four Tactics to Try:


A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check iCloud Directly:

See if they reside in iCloud Photos. Log in here: https://www.icloud.com/photos


C. Use a Time Machine Backup:

Did you backup your Mac, recently? If so, then restore your Mac from that. You'd backup you Mac prior to doing so, and then restore your data from the backup you just created, through use of Migration Assistant.


D. Where Else to Check:

  • PC
  • PDA
  • eMail
  • Mac Device
  • Cloud Storage
  • Android Phone
  • USB Flash Drive
  • External Hard drive
  • Secure Digital Card
  • Compact Flash Card
1 reply
Question marked as Top-ranking reply

Apr 11, 2022 9:09 PM in response to JMcCova

JMcCova Said:

"Lost iCloud photos: I recently completed uploading photos on my iPhone to my iCloud. After the upload, I lost some of my photos and videos in my icloud account."

-------


Troubleshooting Lost Photos:

Loss of data is something you would have agreed to upon opening an Apple Account. So, if the following does not work, then they are gone. That's just the way is is.


Four Tactics to Try:


A. Start here: If you're Missing Photos or Videos in the Photos app - Apple Support


B. Check iCloud Directly:

See if they reside in iCloud Photos. Log in here: https://www.icloud.com/photos


C. Use a Time Machine Backup:

Did you backup your Mac, recently? If so, then restore your Mac from that. You'd backup you Mac prior to doing so, and then restore your data from the backup you just created, through use of Migration Assistant.


D. Where Else to Check:

  • PC
  • PDA
  • eMail
  • Mac Device
  • Cloud Storage
  • Android Phone
  • USB Flash Drive
  • External Hard drive
  • Secure Digital Card
  • Compact Flash Card

Lost iCloud photos

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.