You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

0 points

Can’t get mom’s phone out of owner lock

Mom came home from work a her phone was on owner’s lock. She doesn’t know her Apple ID or password. How do I unlock her phone?

Posted on Apr 12, 2022 7:19 AM

Top-ranking reply

Level 10

732,197 points

Posted on Apr 12, 2022 7:22 AM

Tell her to check her web browser autofill entries and other records, or use Apple's iForgot service, or contact their Account Security team, or the unit's original owner to click here and submit an unlock request

(216926)

View in context

Similar questions