Messenger doesn’t ring me for video call

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Level 1

15 points

Messenger doesn’t ring me for video call

Just after I update my 10XR to 15.4.1 I do not receive the normal video tone to announce someone is trying to reach me. I only get an alert showing I’ve missed a video call. Do not disturb is not active. Also, my normal ringtone is say, pinball. When I go into messenger notifications for sound, it is also set to that. Something happened to my stuff with this last update. I receive video calls through messenger as a lot of people is androids…and it has always worked well until this last update. Anyone else experiencing this? I did just uninstall and reinstall messenger and still doesn’t work. I can call out and people are alerted of a video call, it is me

that is not notified. Messenger texts alerts work normal. I’ve checked all my settings. Long time user of iPhone. Help!

Posted on Apr 12, 2022 12:59 PM

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Answer 1

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drmax1111 Author

Level 1

15 points

Apr 12, 2022 1:25 PM in response to drmax1111

messenger Just had a default ring tone when a video call would come in. I go into settings in messengerand I do not even see an option under sounds for a video alert. So by default I am assuming that sound is simply set. Would be ok if it worked. Has something to do with the last update. I just double checked all my settings.

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Answer 2

drmax1111 Author

Level 1

15 points

Apr 12, 2022 2:33 PM in response to deggie

I just reported the problem through messengers app. If there were problems figured I would have seen them when I googled the issue. Don’t see anything as of late. Guess I will wait it out and see. Conflict did start after the iOS update. Thx for the info.

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