Apple TV 4K with Pioneer AVR

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Apple TV 4K with Pioneer AVR

Recently purchased a Pioneer VSX-LX305 receiver and have had no issues (5.1 in main room, and a second zone for outdoor speakers). Just added a 4K Apple TV and am having some issues upon first hookup.

When I first powered up the Apple TV, I had no picture on the screen. I took the Apple TV to another tv in the house and was able to go through initial setup without any issues. I went back to the Pioneer, hooked everything back in, and only have sound, and no picture. I can only tell I have sound due to the familiar clicking sound of the Siri remote. All other peripherals work as normal through the AVR.

Any ideas?

Apple TV 4K, tvOS 15

Posted on Apr 12, 2022 6:29 PM

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Answer 1

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rkaufmann87

Level 10

144,652 points

Apr 12, 2022 6:53 PM in response to bray101

You need to use to connection on the receiver where the arrow is pointing to your TV, not the output to the left of it. Also ensure the Pioneer setup shows the connection is using the eARC/ARC output. This is how my Onkyo is setup and works 100% AOK. If you continue to have a problem you need to contact Pioneer's support. Also, ensure the Pioneer's firmware is up-to-date.

You can always troubleshoot the Apple TV by connecting it directly to the TV, if it works that points the finger at your cables or the receiver.

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Answer 2

rkaufmann87

Level 10

144,652 points

Apr 12, 2022 6:36 PM in response to bray101

How is the Apple TV connected into the system. Include a good description of the cables used.Please use detail and settings, please remember we are not there to see what you have or what you have done.

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Answer 3

bray101 Author

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Apr 12, 2022 6:45 PM in response to rkaufmann87

Everything via 4K HDMI cables. Pretty simple setup. Apple TV via HDMI into the STRM BOX input on the Pioneer (tried every other available input as well), and the existing HDMI out from the Pioneer to a Sony 65” 4K television. DIRECTV box works fine through the receiver, as do airplay, Bluetooth, etc.

Also, when I took the Apple TV into the other room to setup, it was same series of Sony TV, just a slightly smaller screen. No issues there. No receiver on that tv, just a Sony soundbar.

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Answer 4

bray101 Author

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Apr 12, 2022 6:53 PM in response to rkaufmann87

Yes. That’s the output I’ve used since installation of the AVR to the TV, as well as eARC in the Pioneer settings.

If I go into my Pioneer app on my phone with everything on and the Apple TV as my selected input to the AVR, I can see the connection details. Inputs and outputs both say 4K at 60Hz.

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Answer 5

bray101 Author

Level 1

5 points

Apr 12, 2022 6:57 PM in response to rkaufmann87

Agreed. Next steps are going to Pioneer. With the Apple TV working on other systems without issue (same cables, etc.), I was hoping I could find a smoking gun here with someone with a similar receiver and maybe a similar issue they had overcome.

Will update post if anything comes out of OEM support.

Thanks.

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Answer 6

bgmeek

Level 4

1,207 points

Apr 12, 2022 10:31 PM in response to bray101

Verify that your Sony TV's settings for the HDMI input that your new AVR is connected to is setup for all the enhanced HDR10 / Dolby Vision goodness that your ATV4K will be sending it. This post on AVSforum has a guy with the same receiver solving a similar issue with a Sony TV.

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Answer 7

rkaufmann87

Level 10

144,652 points

Apr 12, 2022 6:54 PM in response to bray101

Please re-read my last post, I added some edits since you replied.

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Apple TV 4K with Pioneer AVR

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