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User profile for user: Kaitlyn_2420
Kaitlyn_2420 Author
User level: Level 1
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i got the sim code wrong and i used 3 of my 10 attempts on the puk code now when i try to turn off the sim pin it wont let me

i got the sim code wrong and i used 3 of my 10 attempts on the puk code now when i try to turn off the sim pin it wont let me what should i do because i didn’t use 10 attempts but it says sim locked?

Posted on Apr 12, 2022 8:55 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,552 points

Posted on Apr 12, 2022 8:55 PM

PUK? Contact your carrier. Read for more...


If you forgot or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  3. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  4. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card.

*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).


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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
414,552 points

Apr 12, 2022 8:55 PM in response to Kaitlyn_2420

PUK? Contact your carrier. Read for more...


If you forgot or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  3. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  4. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card.

*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).


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i got the sim code wrong and i used 3 of my 10 attempts on the puk code now when i try to turn off the sim pin it wont let me

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