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moochie80 Author

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Why can’t I have the update 🙄

I can’t use the new emojis.

iPhone 6s Plus, iOS 14

Posted on Apr 13, 2022 3:26 AM

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Community+ 2024

Level 10

260,440 points

Posted on Apr 13, 2022 3:32 AM

If you have an iPhone 6S Plus as shown, you can update to iOS 15.4.1.

If you have an iPhone 6 Plus, you can update to iOS 12.5.5, no further.

see: Update your iPhone, iPad, or iPod touch - Apple Support

And: If your iPhone, iPad, or iPod touch won't update - Apple Support

If the above Apple articles do not help, please post back with relevant information.

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Top-ranking reply

Community+ 2024

Level 10

260,440 points

Apr 13, 2022 3:32 AM in response to moochie80

If you have an iPhone 6S Plus as shown, you can update to iOS 15.4.1.

If you have an iPhone 6 Plus, you can update to iOS 12.5.5, no further.

see: Update your iPhone, iPad, or iPod touch - Apple Support

And: If your iPhone, iPad, or iPod touch won't update - Apple Support

If the above Apple articles do not help, please post back with relevant information.

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Why can’t I have the update 🙄

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