You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID won't work in iPhone X

My phone lost FACE ID. I want to return back.


[Re-Titled by Moderator]

iPhone X, 15

Posted on Apr 13, 2022 3:47 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2022 5:10 AM

Face ID not working?


Update your iPhone. 📲



If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




1 reply
Question marked as Top-ranking reply

Apr 13, 2022 5:10 AM in response to xhensila67

Face ID not working?


Update your iPhone. 📲



If that didn’t help, then try a Hard Reset:


  1. Press volume up (quickly)
  2. Press volume down (quickly)
  3. Press and hold the power button until the Apple logo ( ) appears


If that didn’t work, it could be a hardware issue. ⚠️


Get expert service and support at the Genius Bar.




Face ID won't work in iPhone X

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.