Permanently locked out of Apple ID
How to let go of an Apple ID when you have not got the recovery key or password and apple support say they can’t help
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Apple ID Disabled:
First, you need to reset your Apple ID password.
Next:
If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.
Need more help?
- Call Apple Support at 1-800-APLCARE.
- Chat using Messages.