Music and Photo removal from iPhone 11

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rojito1985 Author

Level 1

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Music and Photo removal from iPhone 11

I need to offload music and photos from my iPhone 11 - insufficient storage.

1) I-Tunes is not letting me remove music.

2) With the photos, I know they are backed up to iCloud, but I want to import them into MS Photos. MS Photos does not recognize my iPhone as a connected device (even though iTunes does). Thoroughly confused an frustrated!

iPhone 11

Posted on Apr 13, 2022 2:12 PM

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Answer 1

Top-ranking reply

turingtest2

Level 10

278,357 points

Apr 14, 2022 3:26 AM in response to rojito1985

An alternative when you cannot manage with iTunes is Settings > General > iPhone Storage > Music > Edit where you can select all songs or specific content to remove.
Your device's camera roll should appear in Windows Explorer. You should be able to use this to copy images to your computer, then delete them from the device. It may be better to use Settings > General > iPhone Storage > Photos > Optimise Photos to offload some of the data to iCloud.

tt2

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Answer 2

javaliga

Level 10

120,179 points

Apr 13, 2022 7:26 PM in response to rojito1985

1) nWhat happens when you uncheck a music selection on your PC and then sync it to your iPhone (i.e. uncheck "Entire music library")?

Use iTunes to sync your iPhone, iPad, or iPod with your computer - Apple Support

2) Perhaps this article will help:

Transfer photos and videos from your iPhone, iPad, or iPod touch to your Mac or PC - Apple Support

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Music and Photo removal from iPhone 11

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