Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can't view my email messages, what do I do?

How do I view my email messages?

MacBook Pro 17″, macOS 10.13

Posted on Apr 14, 2022 7:33 AM

Reply
Question marked as Best reply

Posted on Apr 14, 2022 9:06 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

1 reply
Question marked as Best reply

Apr 14, 2022 9:06 AM in response to ocsteve1

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Does Mail crash if no internet?


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


If you have no POP accounts & they’re all IMAP accounts then in Mail’s Mailbox menu choose Rebuild.

I can't view my email messages, what do I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.