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Level 1

4 points

disabled in the app store and itunes

when my mom tries to listen to music her apple music says “your account has been disabled in the app store and itunes”

iPhone 11

Posted on Apr 14, 2022 6:20 PM

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Level 10

470,091 points

Posted on Apr 14, 2022 6:28 PM

This is primarily a user-to-user support forum; other Apple users like you. She will need to contact Apple Support. See instructions in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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